Shipping & Returns

Where does Seacra ship and how?

We ship internationally. All UK and Northern Ireland orders are free of charge. 

For international orders, shipping costs go from £9.99 to £19.99 depending on country zone. For bulk or oversized international orders (over 2kg) surcharges will apply. 

Please note that any additional VAT or customs fees incurred in the destination country are the responsibility of the customer. We cannot guarantee shipping times for international shipments. While we do provide tracking numbers on all shipments, not every country we ship to tracks shipments all the way to the destination. While most our shipments arrive without issue, we cannot be responsible for lost or stolen shipments.

What do I do if I haven’t received my order?

If you haven’t received your order, please check the delivery status directly with the courier company using the tracking number provided in your order confirmation email. If you still have no visibility on delivery status, please email with details including your order number and we will work to resolve the issue.

What should I do if my order’s arrived broken or damaged?

Firstly, we are extremely sorry! We pride ourselves on our product and packaging quality working with high-quality suppliers. Please contact us at and we will fix the problem immediately.

Do I need to pay UK VAT on my order to Ireland?

We will not charge you for UK VAT. Duties are only payable above €150. You will pay local VAT in Ireland and a small admin charge (usually a few euros).

How does your free sample offer work?

Purchase our Recovery & Repair Gel sample pack for £9.99. There are x3 3.5ml samples inside which is enough gel to use day and night for seven days. We will send you a discount code via email which equates to £10 off your first 50ml purchase of the Recovery & Repair Gel. We also offer free shipping on all UK orders.

Products & Results

How do I use Seacra in my skin routine?

Cleanse with our Red Algae cleansing soap. Rich in vitamins, minerals and moisture for a delicate cleanse without that squeaky, tight feeling. 

Apply the Recovery & Repair Gel. This is your moisturiser and actives in one. It’s an all-in-one natural solution for hydrating, blemishes, redness, pigmentation, dry skin, fine lines, and wrinkles.

Apply your SPF. Suncream is your best weapon against premature ageing. When combined with nature’s strongest antioxidant (our Red Algae gel), your SPF becomes supercharged.

How long does it take to see results from using your products?

The Recovery & Repair Gel is made with natural ingredients and just like all products, the time it takes to see results depend on the individual. You will see some results from day one, such as increased hydration. Most people start to see a visible improvement in their skin conditions within three weeks. By six weeks, your skin should be feeling much softer, plumper and more hydrated as well as seeing an improvement in the particular skin issue you are trying to address.

In our clinical trials, after 28-days, our participants saw a 22% reduction in redness.

You can see some of our customer reviews here.

How do the Refills of the Recovery & Repair Gel work?

We offer refills at a 15% discount compared to buying the original bottle. Our planet is important to us, and we want to everything we can to reduce production and waste. 

Simply unscrew the pump from the bottle. Unscrew the empty gel vessel and pop it in the recycling. Screw in your new Recovery & Repair Gel Refill.

You can purchase Refills here.

Which products does the Recovery & Repair Gel replace?

The Recovery & Repair Gel can replace most of your skincare cabinet. It acts as a moisturiser and your natural form of actives (that’s things like Retinol, Azelaic Acid, Vitamin C serum etc) in one.

Astaxanthin (the bioactive compound in red algae) is 6,000 times more potent than Vitamin C and 550 times more potent than Vitamin E in combatting reactive oxidative stress. It is also rich in vitamin A making it a natural alternative to retinol, a super hydrator with a greater moisturising effect when compared to Hyaluronic Acid and increased anti-inflammatory activity when compared to most anti-inflammatory drugs.

Which products does the Cleansing Soap replace?

The Red Algae Cleansing Soap is a hard cleanser with flakes of Red Algae which act as a gentle, daily exfoliator. It replaces any liquid or cream cleansers you currently use as well as physical exfoliators.

The Red Algae Cleansing Soap Bar is rich in nutrients and moisturisers s it helps to amplify hydration at every stage of your skincare routine without making the skin feel oily or greasy.

When should I use the Seacra products?

You should use the Seacra products every day. You can use the Red Algae Cleansing Soap once a day, the Recovery & Repair Gel twice a day and our Glow Shot, once a day.

What Did Your Clinical Trial Results Show?

We tested our Recovery & Repair Gel on participants over the course of 28 days.

There was a 17.46% measure increase in hydration levels and a 21% measured reduction in redness. We also tested our product against a known medicated product for redness produced by a large pharmaceutical firm, and the Recovery & Repair Gel was found to have TEN TIMES more of the active ingredient.

  • 100% of participants saw an improvement in elasticity, firmness and skin texture
  • 100% noticed a reduction in redness
  • 95% of participants thought blemishes, dark spots and bumps had faded or diminished
  • 80% noticed a decrease in skin sensitivity an 100% thought the gel had a skin calming effect
  • 70% noticed a reduction in fine lines and wrinkles
What skin conditions can I use your products for?

Our products are suitable for multiple skin conditions, this is because the Red Algae works deep within the dermis of the skin, improving the health of cells and the strength of the skin barrier. 

Our Recovery & Repair Gel is suitable for targeting eczema, blemishes, rosacea, lightening dark spots, dry skin patches, skin sensitivity, shaving rash and things such as insect bites and even sunburn!

Our Glow Shots are excellent at improving hair, nail, and skin health. They also help target gut inflammation, menopause symptoms and PMS. 

Are your products suitable for sensitive skin?

Yes, all our products are suitable for sensitive skin. We don’t use toxic chemicals in any of our products. Red Algae is nature’s strongest antioxidant and has natural skin soothing and moisturising properties making our products particularly effective for people with sensitive skin.

Why is your Glow Shot superior to other collagen shots?

Our Glow Shot is the first collagen shot of its kind to include Red Algae. Collagen alone lacks the essential amino acids needed to build up proteins such as tryptophan. Red Algae contains tryptophan and other essential amino acids that the body cannot produce, making it the perfect partner for Collagen.

We also use clinically proven Peptan® marine collagen, Ceramosides™ patented complex, Hyaluronic Acid, Borage Oil and Vitamins B6 & C.

Ingredients & Suitability

Are your products vegan?

Our Recovery & Repair Gel and our Red Algae soap are vegan. Our Collagen shots use high-quality marine collagen and as this is derived from fish it is not vegan.

I’ve never heard of Red Algae before, how do I know it’s safe?

Red Algae is a natural product. The exact species of Red Algae in our Recovery & Repair Gel has been clinically tested against a range of skin conditions and no adverse reactions were reported. Our Glow Shots have been approved by the Food Standards Agency.

What makes your Red Algae gel different?

At Seacra, we use an innovative cold-processing technique to extract the bio-active compound from the Red Algae. This allows us to preserve the highest concentrations of vitamins, minerals and nutrients in our products, making our Red Algae gel ten times more potent than any others on the market.

Are Seacra products suitable for all skin types?

All Seacra products are suitable for dry, oily, combination and sensitive skin. 

However, due to the high lipid component of Red Algae, hydration is at its core, meaning Seacra products are especially effective at replenishing and healing dry, irritable, and sensitive skin.

How does Red Algae work?

There are three main causes of skin conditions: inflammation, lack of hydration and an unbalanced gut.

Red Algae is nature’s strongest antioxidant, enabling it to tackle inflammation, one of the leading causes of skin conditions and other bodily issues. It helps to improve the health of your cells over time, creating more healthy cells and strengthening your skin barrier which helps to keep good things in such as water and bad things out such as pollution.

Red Algae is also an excellent hydrator, with participants in our clinical trial showing a 17.46% increase in hydration levels when topically applied with our Recovery & Repair Gel.

And when ingested, with our Glow Shot, Red Algae can tackle inflammation and an unbalanced gut, visibly improving skin conditions and internal bodily functions.

I would like some extra help with my skincare routine.

No problem! Our clinical team would be more than happy to offer you some bespoke advice free of charge. Simply drop us an email at or message us in the chat.

Can't find what you're looking for?

Send us an email and someone from our Customer Service team will get back to you as soon as possible. Be sure to include your order number (if you have one).

Please email us at